Legal

Privacy policy

Last updated: 14 November 2026

This policy explains how DLC Creative Studio ("we", "us"), based in Lagos, Nigeria, collects and uses personal information when you visit dlccreativestudio.com or contact us. Questions or requests: hello@dlccreativestudio.com.

What we collect

• Contact form: your name, agency, email address, website, monthly ad volume and message.
• Email: anything you send us at our email address, including briefs and files.
• Technical data: our host (Netlify) processes standard server logs such as IP address and browser information to deliver and secure the site.

We do not use analytics, advertising trackers or marketing cookies on this site.

How we use it

• To reply to your enquiry and discuss or deliver work (steps before entering a contract, and performance of a contract).
• To keep business records such as invoices and correspondence (legal obligation and legitimate interest).
• To send occasional follow-ups about our services to business contacts, which you can opt out of at any time by replying "unsubscribe" (legitimate interest).

We do not sell your personal information.

Client and brief materials

Briefs, product information and assets you share are treated as confidential, used only to produce your work, and covered by any NDA we sign with you. We do not show client work publicly without written permission.

Service providers

We use trusted providers to run the business, which may process data on our behalf: Netlify (website hosting and form handling), our email provider, cloud storage for file delivery, payment providers for invoicing, and AI production tools used to create deliverables. Some providers are located outside Nigeria, including in the United States and the European Union.

Embedded videos

Portfolio videos are hosted on YouTube or Vimeo. The player loads only after you click play; YouTube videos use privacy-enhanced mode (youtube-nocookie.com) and Vimeo videos use "do not track". Once you play a video, that provider's privacy policy applies.

How long we keep it

Enquiries that don't become projects are deleted within 12 months. Project records and invoices are kept for as long as required for tax and accounting purposes.

Your rights

Depending on where you live (for example under Nigeria's Data Protection Act 2023, the UK GDPR, Canada's PIPEDA or Australia's Privacy Act), you may have the right to access, correct, delete or object to the use of your personal information, or to withdraw consent. Email us and we'll respond within 30 days. You can also complain to your local data protection authority.

Security

We use reputable providers, encrypted connections (HTTPS) and access controls on our accounts. No method of transmission or storage is completely secure.

Changes

We may update this policy and will change the date above when we do.